Privacy Policy
Last Modified: 02/05/2025
Introduction
Silver State Adolescent Treatment Center (“Silver State ATC,” the “Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains our privacy practices regarding the collection, use, and disclosure of information through our website, https://silverstateadolescenttreatment.com, and in connection with our services (collectively, our “Services”).
This Privacy Policy covers:
• The types of information we collect
• How we collect, use, and share this information
•The security measures we use to protect your data
•Your rights and options regarding your information
•How to contact us regarding privacy concerns
This Privacy Policy applies to information collected online and in person at our facilities.
Additionally, our HIPAA Notice of Privacy Practices describes how we use and disclose protected health information (PHI) in accordance with federal healthcare laws.
We may update this Privacy Policy at any time, and the latest version will be posted here. Please review it regularly.
1. Definitions
1.1 Services
Silver State ATC provides comprehensive adolescent treatment programs, specializing in mental health, substance use disorders, and co-occurring conditions. Our programs integrate therapy, academic support, and family involvement.
1.2 Personal Information
Personal Information refers to any data that can identify, relate to, or be linked to an individual, including:
•Name, address, and contact details
•Location data and IP address
•Insurance and billing information
•Usage data from interactions with our website
1.3 Usage Data
Usage Data includes information collected about how users interact with our Site and Services, such as:
•IP address
•Browser type and session duration
•Pages visited and time spent on the Site
1.4 Cookies
Cookies are small files stored on your device that track activity and enhance website functionality.
2. Information We Collect
2.1 Personal Information Collected
We may collect the following types of Personal Information:
•Identifying Information: Name, date of birth, gender
•Contact Information: Email, phone number, mailing address
•Billing Information: Payment details, insurance provider, policy number
•Usage Data: Browser type, device information, IP address
•Geolocation Data: Location of access points if enabled
2.2 Information Collected from Mobile Devices
If you access our Site via a mobile device, we may collect:
•Device name and unique ID
•Location data (if enabled)
•Application usage data
2.3 Security-Related Information
When you visit our physical locations, we may collect:
•Security camera footage
•Facial recognition and visitor logs
2.4 Business Information
For business-related interactions, we may collect:
•Company name and address
•Point-of-contact details
•Insurance and referral partnership data
3. How We Collect Information
3.1 Information You Provide Directly
We collect information when you:
• Fill out contact forms, enrollment applications, or insurance verification forms
•Provide details during phone or in-person consultations
•Subscribe to updates or request more information
3.2 Information Collected Automatically
We use tracking technologies, such as cookies and analytics tools, to collect:
•Browsing behavior on our Site
•IP address and device identifiers
•Interaction history with our Services
3.3 Information from Third Parties
We may receive additional information from:
•Insurance providers
•Referral partners
•Third-party analytics tools
4. How We Use Your Information
We use collected information to:
• Provide treatment and verify insurance
• Enhance user experience and site functionality
• Send appointment reminders and updates
• Ensure security and prevent fraud
• Comply with legal and regulatory requirements
5. How We Share Your Information
5.1 With Service Providers
We may share your information with third-party vendors who assist in:
• Billing & payment processing
• Insurance verification
• Website analytics & functionality
5.2 Legal & Security Disclosures
We may disclose your information if required to:
• Comply with legal obligations (e.g., subpoenas, court orders)
• Protect our rights, staff, and clients
• Prevent fraud or security threats
5.3 Marketing & Advertising
We do not sell personal information. However, we may use aggregated, anonymized data to:
• Improve marketing effectiveness
• Analyze engagement trends
6. HIPAA Notice of Privacy Practices
6.1 Your Rights Under HIPAA
Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to:
• Access & request copies of your medical records
• Request corrections to inaccurate health information
• Restrict certain uses and disclosures of PHI
• Receive an accounting of disclosures of your PHI
• Request confidential communication methods
6.2 How We Use & Disclose PHI
We may use and disclose Protected Health Information (PHI) for:
•Treatment: Sharing PHI with healthcare providers involved in your care
•Payment: Submitting PHI to insurance companies for billing purposes
•Healthcare Operations: Conducting audits, training, and quality control
We may also disclose PHI when required by law, such as for public health reporting or legal proceedings.
To learn more, please review our full HIPAA Notice of Privacy Practices or contact our Privacy Officer.
7. Cookies & Tracking Technologies
We use first-party and third-party cookies for:
• Website performance tracking
• Marketing attribution (Google Ads, Facebook Pixel, LinkedIn Pixel, etc.)
• Security measures (Google reCAPTCHA, Cloudflare protection)
You can adjust cookie settings in your browser, but some features may not work properly if disabled.
8. How We Protect Your Information
We implement administrative, technical, and physical safeguards to secure your data, including:
✔ SSL encryption for online transactions
✔ Access restrictions on sensitive data
✔ Routine security audits & compliance checks
However, no online transmission is 100% secure, and we encourage users to take personal security precautions.
9. Your Rights & Choices
You have the right to:
✅ Access & request copies of your personal data
✅ Request corrections to inaccurate information
✅ Opt-out of marketing communications
✅ Request deletion of personal information (subject to legal requirements)
To exercise your rights, contact our Privacy Officer (details below).
10. Children’s Privacy
Our Services are not intended for children under 13. If we learn that we have collected information from a child without parental consent, we will take immediate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised date. Please review this policy regularly.
12. Contact Information
If you have questions about this Privacy Policy or your privacy rights, contact our Privacy Officer:
📍 Christina Wallis
📧 Email: christina@silverstateatc.com
📞 Phone: 818 928-0026
🏢 Silver State Adolescent Treatment Center
To file a complaint with the Office for Civil Rights (OCR):
🔗 HIPAA Complaint Filing – U.S. Department of Health & Human Services